Antwerp Chamber of Commerce December Business Spotlight: GenFed Credit Union

Antwerp Chamber of Commerce spotlight for December is GenFed Credit Union, 5350 Co Rd 424, Antwerp, Ohio.

The Antwerp Branch of the GenFed Credit Union is managed by Heather Matusiak.  Heather is also the Branch Manager of the Bryan location. This credit union is the only one in Paulding County.  GenFed Financial Credit Union is a not-for-profit financial institution that serves areas of Ohio, Illinois and Indiana. A credit union is owned by the account holders (also called members) and it exists solely for the benefit of those members. Credit unions don’t have stockholders like banks and are able to return any profits to the members in the form of better rates, lower fees and increased services. 

Their mission, “Better than a bank; so amazing you tell your friends” is something they strive for every day they open the doors. With GenFed, you can count on getting the best products, services, rates and service. Plus, they offer convenient access to your money and account information.  They have had their members’ best interests at heart for more than 75 years.  

GenFed is best known for their low cost banking services with lower fees and better rates, local service and live voice calls.  What sets them aside from others in this type of business is that it specifically offers almost all of the same services you can find at the big box banks, which is not always the case with local credit unions. 

As a customer, you should seriously look at the products that GenFed has to offer. They strive to offer the best products, services, loan and savings rates and services. They also offer convenient access to your money and account by participating in shared branching Co-op! Our GenFed credit union employs local people who care about the members and the community.  You may see them uptown during lunch time at one of the eateries, getting coffee at the Genesis House or picking up water at H2O.  

Geographically, they serve people who live, work, worship, attend school or volunteer in Paulding, Williams and Defiance County. Heather and her crew have joined the Antwerp Chamber of Commerce and Paulding County Economic Development this year. They are learning about the events and activities that they can actively support.   They are passionate about giving back to their community and helping their members in all stages of life. 

When asked to complete this sentence, “When a customer walks into your business they can expect…,” without hesitation Heather responded with, “they can expect us to make their life better through the services they use at GenFed or the simple caring gesture of one or more of our employees.” 

A little known secret about their business is that they give out scholarships every year to local students. The student does not have to be a member to apply for the scholarship.  

Did you know that while on vacation anywhere in the United States you can plug in the address of their website and it will tell you what financial institution you can conduct transactions on your GenFed account with? That is the beauty of the Co-op banking that they participate in. 

The Antwerp Chamber of Commerce is pleased to have the GenFed Credit Union partnering with us in the Antwerp Community.